Managed Services Detail

More About Our Managed Services Solutions

Service Initiation

Data Networks will work with you to design a Managed Services framework by completing a baseline evaluation to identify major network, infrastructure, and security issues on supported devices prior to service commencement, including:

• Software version requirements
• Configuration review
• Patch levels
• Backup processes
• Asset inventory

• Network map
• Admin access methods
• Credentials
• Internet and URL information
• Company contact information

At the conclusion of the evaluation you will receive an updated inventory of your network and a comprehensive network status report. Data Networks will review this report with your team to determine which devices to include in your Managed Services contract. We will then install, configure, and complete the secure connection of our agentless On-Site Manager System to your network and initiate monitoring.

Network Monitoring Reports
Automated, easy-to-read reporting helps you understand where, when and how you are investing your IT budget. Reports include:

• Executive Summary
• Work Completed
• Site Health
• Site Performance
• Patch Status
• Website Monitoring
• Security
• Asset Management

Key Features and Benefits
Managed Services mean that Data Networks is continuously monitoring the health of your infrastructure and minimizing downtime by providing:

• Quick response to issues before they become critical
• Security monitoring to combat unauthorized access and applications
• Performance monitoring to keep your network operating at its peak
• Remote manage and communication via secure VPN to minimize disruptions
• Detailed site level inventory with reporting to support insurance claims

Back to TechLogic