“In times of need we can always count on Data Networks. Their response time and dedication keep us happy customers!”
—Angela Moore, Executive Supervisor of Data Infrastructure, Technology Services
Johnston County Schools
Whether you need post-implementation technical support or a few extra hands to respond to changing workloads, Data Networks’ support services are designed and built to take complexity out of your way while helping you maximize your investment in technology.
Contact the DN Service Desk for tech-to-tech assistance with questions or support needs related to your Data Networks installation. We’re available by phone from 8:30 AM – 5:00 PM Eastern Time. Calls before 5PM receive same day response, calls after 5PM receive next-day response. Your call will be answered by a motivated, knowledgeable representative who can answer your questions and schedule on-site resources as needed. Or contact your assigned account executive or project manager directly for assistance.
Call 844-GET-DNET (844-438-3638)
asset tracking + repair
We’re authorized to perform in-warranty service and repair on devices from Apple, Dell, Samsung and others, with direct access to manufacturer parts and support resources. Repairs can be performed at our dedicated Hardware Repair Center or onsite. And we can support critical warranty repairs with additional services such as a dedicated “parts locker” to stock spare parts and systems. Learn more >
We put everything we’ve learned about asset management and repair over the last 30 years into a proprietary tool called TraxITTM. Using TraxIT as the foundation we provide you greater visibility of your technology assets throughout their useful life by:
- Creating custom asset tagging
- Capturing standard and customer-specified data points
- Tracking hardware throughout the warehousing, deployment, use and repair cycle
- Creating custom inventory and asset reporting
When you need to get IT done but lack the people or skill sets required, count on Data Networks. We provide high-caliber, carefully vetted technical resources for project-based or contract staffing engagements to help you accomplish important objectives better, faster, and more cost effectively.
Our Professional Services Division is comprised of highly-experienced and skilled personnel who have in-depth training and technical certifications in key technologies. These resources are scheduled and managed by Data Networks Project Managers who ensure maximum efficiency, proper assignment of required skill sets, and completion of projects to meet your expectations.
The benefits of utilizing Data Networks’ IT Staffing Services is clear – you get qualified personnel when you need them without the overhead and management effort of hiring directly.