Managed Services
Ensuring network availability, reliability, and performance can take a big bite out of available resources. Data Networks offers a host of managed services that let you off-load day-to-day IT tasks, plus regularly-scheduled Performance Checks and Tune-Ups that will keep your environment operating at its best.
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DN Service Desk
Located in the US and staffed by knowledgeable, well trained IT customer care specialists, our IT Service Desk is ready and available to quickly address your needs. Whether it’s a device, a software issue, or a problem with your network, our team will stick with you until a solution is found. Learn More >
- PC and network torubleshooting
- Handheld device config + troubleshooting
- Popular applications
- Administrative tasks
- Software installations
- Virus/spyware removal
- File/folder restore
DN Desktop Care
Our cost-effective preventative maintenance service for desktops proactively and regimentally monitors and addresses common problems experienced by your desktop end users.
We use a mix of remote monitoring and management tools, back office services and bundled third-party software options to provide efficient and effective desktop management.
Whether it’s viruses, spyware issues, or installing patches, we handle it all – quietly and in the background – to ensure uninterrupted access to end user computing resources and keep your team productive. Learn More >
DN Server Care
We utilize active, yet unobtrusive software to track and analyze your server activity around the clock. When a system or function fails to work properly, an alert is generated and our team will immediately investigate the issue. Once we’ve identified the problem, we’ll take steps to fix it — remotely at first, and we’ll escalate our response as necessary. Learn More >