Because you've got better things to do.

Managing your IT can be a challenge. On one hand, there’s nothing more critical than keeping it up and running smoothly. On the other, you probably have better things to do with your time and scarce resources. That’s why managed IT services make so much sense. One small monthly investment keeps your IT running at peak performance and your users happy and productive, while you focus on innovation and driving critical IT outcomes.

Choose MSP Enterprise which lets you manage your client environment while we handle everything else. Or MSP Standard which also includes management of your client environment, so you won’t have to worry about a thing. In either case, there are no restrictive packages or complicated service tiers – we’ll just make sure your IT works. Onboarding takes 30 days or less.

01

Technology Alignment

We use proven standards, careful documentation, and accepted best practices to ensure a consistent user experience with fewer issues and faster resolution.
  • Standards-based audits to identify technical risk
  • Development and management of required documentation
  • Performance reporting
  • Monthly check-in to ensure alignment with technical standards
02

Centralized Services

Our talented team will proactively identify potential problems and address them before they happen to ensure peak performance and uptime.
  • Monitor PC and Mac devices*
  • Anti-Spyware | Anti-Virus | Anti-Malware | Anti-SPAM*
  • Manage backup and Disaster Recovery
  • Monitor servers, drive space, UPS
  • Monitor network devices, connectivity, internet circuits
  • Patch Microsoft O/S and applications
  • Line of Business application support

*With MSP Standard only

03

Strategic IT Planning

Your “virtual CIO” will work with you to proactively identify and address IT-related business risk and help you plan for needed improvements.
  • Insights to identify IT-related business risk
  • Alignment of tech plan in support of business goals
  • Technology strategy and planning
  • Technology budgeting and lifecycle planning
  • Quarterly strategic IT planning sessions
04

Service Desk

Call or email us for unlimited administrative and technical support with timely dispatch of on-site resources when required.
  • Service Desk 8AM – Midnight EST, M-F
  • Onsite support available 8AM – 5PM EST, M-F
  • PC/Mac end user support w/ remote framework*
  • PC and server in-warranty repair (Mac assistance)*
  • New PC/Mac/Printer/Peripheral setup*
  • Server and network infrastructure support
  • Monitoring alert remediation
  • Account ads and changes
  • Phone system support

*With MSP Standard only

05

Option: Managed Compliance

Our Managed Compliance option quickly assesses your compliance against the leading security standards and CLI providers and gives you everything you need to demonstrate on-going best efforts at compliance. Modules are available for:
  • Cybersecurity Maturity Model Certification (CMMC)
  • General Data Protection Regulation (GDPR)
  • Health Insurance Portability and Accountability Act (HIPAA)
  • National Institute of Standards and Framework (NIST CSF)
  • Cyber Liability Insurance (CLI)

* Also available as a stand alone solution

06

IT Services Retainer Program

Not ready for managed services but still looking for reliable support with cost-predictability?
Try our IT Services Retainer Program. It lets you pre-pay for professional services and use them when you need them. It’s a convenient way to put qualified resources on reserve and optimize your IT spend. Learn More