Co-Managed IT Services

If you have IT talent but need to keep them focused on the big picture, our Co-Managed IT Services are the right choice for you. We'll assume responsibility for your enterprise infrastructure (the big stuff-- like your network connectivity, servers, and backup + recovery) while your internal team manages your organization's end-user devices (such as laptops, desktops, and phone systems).

View Our Co-Managed IT Services Brochure

MSP Verify Certified ✓

As an MSP Verify and Cyber Verify AA certified provider, customers of Data Networks can rest assured that they're working with an IT service provider that prioritizes experience, accountability, and professionalism.

The MSP Verify certification by MSPAlliance is the most trusted, independently audited program for Managed IT & Cloud Service Providers worldwide.

Learn about MSP Verify

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Features of our Co-Managed IT Services

If you're struggling to focus your limited IT resources, our Co-Managed IT Services can help. Lean on our team of professionals to keep your enterprise systems running at peak performance while your internal team manages end-user devices. You'll get comprehensive IT management with unlimited support, access to our team's diverse IT skillset, plus cost stabilization with fixed monthly pricing.

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CENTRALIZED SERVICES

Proactive monitoring and maintenance to find and correct problems before they happen for peak IT performance.

SERVICES INCLUDE:
Monitor services, dive space, UPS
Monitor network devices, connectivity, internet circuits
Monitor backup environment
Patch Microsoft O/S + applications
Anti-virus, spyware, malware, + spam
Line of Business application support
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SUPPORT

Unlimited technical support via phone or email with speedy dispatch of our on-site resources when required.

SERVICES INCLUDE:
Service Desk 8AM-5PM EST, Monday - Friday
Onsite support 8AM-5PM EST, Monday - Friday
Server + network infrastructure support
Monitoring alert remediation
Account adds + changes
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TECHNOLOGY ALIGNMENT

Monthly check-ins with standards-based evaluation and calibration of your IT environment to align with business goals.

SERVICES INCLUDE:
Standards-based audit to identify technical risks + improvements
System performance assessment + reporting
Management of all required technical documentation
In-depth knowledge of your IT environment
Monthly technology alignment manager meetings + advice
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STRATEGIC IT PLANNING

Quarterly consultations with your vCIO to ensure your IT is evolving to support your future business plans and vision.

SERVICES INCLUDE:
Insights to identify IT-related business risk
Technology planning in support of your strategic initiatives
Technology budgeting + lifecycle planning
Quarterly vCIO strategy sessions with you + key team members

Fully Managed vs. Co-Managed -

what's the difference?

Both offerings feature the same 24/7 proactive monitoring, unlimited technical support, IT assessments + reporting, and quarterly IT planning sessions-- the main difference is our Fully Managed IT includes coverage and support for end-user devices while our Co-Managed IT Services strictly covers your enterprise infrastructure.

Fully Managed vs. Co-Managed IT Services

Features Fully Managed IT Co-Managed IT
CENTRALIZED SERVICES Monitor PC and Mac Devices ✅
Monitor Servers, Drive Space, UPS ✅ ✅
Monitor Network Devices, Connectivity, Internet Circuits ✅ ✅
Monitor Backup Environment ✅ ✅
Patch Microsoft O/S + Applications ✅ ✅
Monitor Anti-Virus/Spyware/Malware/Spam ✅ ✅
Line of Business Application Support ✅ ✅
SUPPORT Service Desk 8AM-5PM EST, M-F ✅ ✅
Onsite Support 8AM-5PM EST, M-F ✅ ✅
Server + Network Infrastructure Support ✅ ✅
Monitoring Alert Remediation ✅ ✅
Account Adds + Changes ✅ ✅
PC/Mac End-User Support with Remote Framework ✅
PC + Server In-Warranty Repair (Mac Assistance) ✅
Phone System Support ✅
TECHNOLOGY ALIGNMENT Standards-Based Audit to Identify Technical Risks + Improvements ✅ ✅
System Performance Assessment + Reporting ✅ ✅
Management of All Required Technical Documentation ✅ ✅
In-Depth Knowledge of Your IT Environment ✅ ✅
Monthly Technology Alignment Manager Meetings + Advice ✅ ✅
STRATEGIC IT PLANNING Insights to Identify IT-Related Business Risk ✅ ✅
Technology Planning in Support of Your Strategic Initiatives ✅ ✅
Technology Budgeting + Lifecycle Planning ✅ ✅
Quarterly vCIO Strategy Sessions with You + Key Team Members ✅ ✅

Fully Managed vs. Co-Managed IT Services

CENTRALIZED SERVICES Fully Mgd. Co-Mgd.
Monitor PC and Mac devices ✅
Monitor servers, drive space, UPS ✅ ✅
Monitor network devices, connectivity, internet circuits ✅ ✅
Monitor backup environment ✅ ✅
Patch Microsoft O/S + applications ✅ ✅
Anti-virus, spyware, malware, + spam ✅ ✅
Line of Business application support ✅ ✅
SUPPORT Fully Mgd. Co-Mgd.
Service Desk 8AM-5PM EST, M-F ✅ ✅
Onsite Support 8AM-5PM EST, M-F ✅ ✅
Server + Network Infrastructure Support ✅ ✅
Monitoring Alert Remediation ✅ ✅
Account Adds + Changes ✅ ✅
PC/Mac End-User Support with Remote Framework ✅
PC + Server In-Warranty Repair (Mac Assistance) ✅
Phone System Support ✅
TECHNOLOGY ALIGNMENT Fully Mgd. Co-Mgd.
Standards-Based Audit to Identify Technical Risks + Improvements ✅ ✅
System Performance Assessment + Reporting ✅ ✅
Management of All Required Technical Documentation ✅ ✅
In-Depth Knowledge of Your IT Environment ✅ ✅
Monthly Technology Alignment Manager Meetings + Advice ✅ ✅
STRATEGIC IT PLANNING Fully Mgd. Co-Mgd.
Insights to Identify IT-Related Business Risk ✅ ✅
Technology Planning in Support of Your Strategic Initiatives ✅ ✅
Technology Budgeting + Lifecycle Planning ✅ ✅
Quarterly vCIO Strategy Sessions with You + Key Team Members ✅ ✅

CO-MANAGED CLIENT SUCCESS STORY

"I can always count on Data Networks to give us expert guidance and support!"

"We value knowing that we are able to call on experts whenever something unexpected occurs."

Dan Triplett
Administrator
Washington County Health Department

WCHD

Add Managed Modules for enhanced protection

Managed Modules address your organization's needs that fall outside our core Managed IT Services offerings, each representing a managed service available as an add-on to your Managed Services contract at a reduced price.

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Managed Module: BCDR

Disasters happen—but downtime doesn’t have to with services that enable your business to recover mission-critical data, restore IT systems, and resume operation in the event of a disruption.
  • Secure cross-platform protection
  • Infinite cloud retention
  • Ransomware vigilance and protection
  • Operational resilience
  • Reduced storage costs
Learn About Our Managed BCDR
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Managed Module: Microsoft 365

Make the most of your Microsoft 365 investment with services designed to drive better business results and maintain the sustainable operation of your M365 solutions.
  • Administration of M365 ecosystem
  • License plan recommendations
  • Preventative monitoring, proactive maintenance, reactive issue support, and prompt troubleshooting
  • Resources consumption reporting
  • Consolidated monthly billing

Learn About Our Managed M365
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Managed Module: SaaS Protection

Did you know that data stored by cloud-based applications are just as vulnerable to deletion and corruption as data stored on-premises? Our service protects your apps and data with:
  • Coverage of data in all M365 and G Suite applications
  • Protection against all types of data loss
  • Quick recovery from cloud data loss regardless of cause
  • Secure cloud-to-cloud backup (3X daily)
  • Support for compliance efforts and security requirements

Learn About Our Managed SaaS Protection
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Managed Module: Network as a Service

Get a reliable, affordable, and customizable network managed by our team of experts. Data Networks' Managed Network as a Service (NaaS) offers fixed monthly rates, no upfront equipment costs, and zero expensive management tools.
  • Choice of Managed Wireless and/or Managed Wired LAN
  • Industry’s most scalable, programmable, and resilient networking hardware
  • AI-driven wireless technology powered by Juniper-Mist AI

Learn About Our Managed NaaS

Explore our other core Managed IT Services offerings

In addition to our Co-managed IT Services, we also offer  Fully Managed IT Services and Managed Cybersecurity, designed to fit the way you do IT. Learn more about each core offering below to determine which best suits your organization’s needs.

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Managed Cybersecurity

Our fully managed cybersecurity solution will safeguard your organization, stabilize your security-related costs, and free your team to drive your organization forward with confidence.
  • Compliance assessment and guidance
  • Threat detection and response
  • Vulnerability detection and response
  • Event log and retention
  • Encryption and PII detection
  • Security awareness and training

Learn About Our Managed Cybersecurity

Download the Managed Cybersecurity Brochure
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Fully Managed IT Services

If you “own” IT but have few or no internal resources to support it, Fully Managed IT Services offering is the right choice for you. Rather than going it alone, let our team of professionals become your expert IT department.

Learn about Fully Managed IT Services

Download the Fully Managed IT Services Brochure
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Manage Less, Innovate More!

Outsourcing your IT to Data Networks’ Managed IT Services means you’ll have access to an entire team focused on IT efficiency, plus ongoing guidance to help you realize your IT vision. So you can be sure your IT meets today’s needs while evolving to address tomorrow’s challenges.