More than Just IT Support
IT can significantly impact your organization's success but managing it can divert efforts from strategy and innovation. If you have few or no internal IT resources, Managed IT Services from Data Networks make sense. Let our professionals become your expert IT department, offering end-to-end management, unlimited support, expert guidance from certified IT pros, and predictable, fixed monthly pricing. Data Networks provides more than day-to-day support; we optimize and secure your IT to meet business goals, including strategic IT planning for your future vision. Win today's battles and prepare for tomorrow's challenges with Managed IT Services from Data Networks.
Features of our Managed IT Services
The Data Networks' offering is uniquely comprehensive and ensures technology success through a uniquely comprehensive approach built on a strategic framework including five pillars. There are no restrictive packages or complicated tiers to navigate-- just a single, all-inclusive management and IT support offering.
CENTRALIZED SERVICES
Event monitoring and IT maintenance to find and correct problems before they happen for peak IT performance.
SUPPORT
Unlimited technical support placed via phone, email, or web portal with speedy dispatch of onsite resources when required.
TECHNOLOGY ALIGNMENT
In-depth knowledge of your IT environment with regular assessment to ensure alignment and compliance with accepted technology standards.
STRATEGIC IT PLANNING
Planning and guidance to align your IT strategy with business goals. Plus a strategic roadmap, plan, and budget to ensure technology success.
PROFESSIONAL SERVICES
Highly certified engineers and IT Pros who handle escalations and implement new technology as required or recommended by your TSM.
| Your Centralized Services Engineer (CSE): |
| Monitors your environment 24/7/365 |
| Manages and deploys patches for workstations and servers |
| Administers a wide range of Security Services |
| Maintains your backup and BCDR |
| Manages overall system health |
| Service Level Agreement Includes: |
| Automated monitoring provided 24/7/365 |
| Standard Support available from 7:00am - 5:00pm EST, Monday - Friday |
| Support during Non-Business hours can be provided on a case-by-case basis |
| NBD dispatch of onsite resources when required |
| Your Technology Alignment Engineer (TAE): |
| Ensures IT alignment with a managed and updated library of technology standards |
| Conducts regular assessment of your IT infrastructure |
| Communicates findings to your Technical Success Manager |
| Schedules regular updates and reports on MSP activity |
| Your Technology Success Manager (TSM): |
| Engages in strategic planning to ensure IT considerations are integrated into your business strategy |
| Assists in the development of IT budgets and plans |
| Identifies and assesses technology-related business risks |
| Evaluates and manages relationships with IT vendors |
| Recommends improvements to your IT infrastructure |
| Provides regular reporting on the status of IT initiatives |
| Our Professional Services Team: |
| Executes in-depth assessments and go-forward plans |
| Develops insightful designs based on data not conjecture |
| Delivers fast, seamless installation and integration |
| Provides stress-free project management |
| Gives you unmatched peace of mind |
Managed IT Services Overview
We offer a comprehensive suite of Managed IT Services, including essential infrastructure, workstation, device, and security-focused services. Our specialized Managed Modules, such as Managed Compliance and Firewall as a Service, address unique needs beyond our base offerings. Additionally, our Professional Services provide project-based enhancements, with Managed IT Services customers benefiting from a 20% discount. This robust combination ensures tailored IT support and strategic planning for your business.
| Our Based Managed IT Services Include All of the Following: | |
| INFRASTRUCTURE SERVICES | Firmware updates for network infrastructure |
| Patch management and deployment for servers | |
| Remote maintenance and support | |
| Remote monitoring and management | |
| WORKSTATIONS AND DEVICES | Feature updates for workstations |
| Mobile device management and support | |
| Operating system migrations | |
| Patch management and deployment for workstations | |
| Workstation management (PC and Mac) | |
| SECURITY FOCUSED SERVICES | Advanced endpoint detection and response |
| Disc encryption (PC and Mac) | |
| Managed Security Operations Center (SOC) | |
| Microsoft file and email encryption labels | |
| Microsoft PII scans | |
| Multifactor Authentication (MFA) | |
| Security awareness training and phishing services | |
| Vulnerability scanning and management | |
| Firewall Management | |
| GENERAL SERVICES | Asset inventory and management |
| Onboarding and offboarding staff | |
| Software licensing management | |
| Vendor procurement management | |
| Printer Support | |
MANAGED IT CLIENT SUCCESS STORY
"Data Networks helps me focus more on being a CFO like I need to be, and less about the daily technology matters."
"They also help me with looking forward. I am very happy with how proactive and forward-thinking Data Networks' Engineers are when it comes to enhancing our technology capabilities."
Mack Carpenter
Chief Financial Officer
Ruff Roofers
Add Managed Modules for enhanced protection
Managed Modules address your organization's needs that fall outside our core Managed IT Services offerings, each representing a managed service available as an add-on to your Managed Services contract at a reduced price.
Managed Module: BCDR
- Secure cross-platform protection
- Infinite cloud retention
- Ransomware vigilance and protection
- Operational resilience
- Reduced storage costs
Managed Module: Firewall
- No Firewall appliance to purchase or maintain (we supply)
- Scales effortlessly to fit business needs
- Improves overall network performance and availability
- Managed and monitored by experts so you don’t have to
Managed Module: Microsoft 365
- Administration of M365 ecosystem
- License plan recommendations
- Preventative monitoring, proactive maintenance, reactive issue support, and prompt troubleshooting
- Resources consumption reporting
- Consolidated monthly billing
Managed Module: SaaS Protection
- Coverage of data in all M365 and G Suite applications
- Protection against all types of data loss
- Quick recovery from cloud data loss regardless of cause
- Secure cloud-to-cloud backup (3X daily)
- Support for compliance efforts and security requirements
MSP Verify Certified
As an MSP Verify and Cyber Verify AA certified provider, customers of Data Networks can rest assured that they’re working with an IT service provider that prioritizes experience, accountability, and professionalism.
The MSP Verify certification by MSPAlliance is the most trusted, independently audited program for Managed IT & Cloud Service Providers worldwide.
Manage Less, Innovate More!
Outsourcing your IT to Data Networks’ Managed IT Services means you’ll have access to an entire team focused on IT efficiency, plus ongoing guidance to help you realize your IT vision. So you can be sure your IT meets today’s needs while evolving to address tomorrow’s challenges.