CareersSales – Solutions Architect – Data Center

Core Values

• Satisfy our Customers
• Expect Accountability
• Make a Positive Impact
• Hire the Best
• Integrity
• Build Successful Teams
• Embrace Change
• Be Fiscally Responsible
• Create a Great Workplace
• Reward Performance
• Pride in Achievement

Solutions Architect – Data Center

Date Posted: June 2023
Location: Maryland
Reports to: Director of Engineering
Family: Sales

Data Networks has been simplifying enterprise IT since 1983.  We are a leading IT solutions provider located in Hunt Valley, Maryland focusing on Education (K-12; Higher-Education), State and Local Government, Healthcare, and Commercial customers. We hold significant contracts throughout the region and work with a broad range of leading manufacturers to provide single-source simplicity. Our comprehensive solutions include products and professional services in the areas of client computing, data center, networking, cyber-security, cloud services and managed IT services.

Data Networks has an exciting new opportunity for a technically minded, customer relations-driven Data Center Solutions Architect to join our Sales team. Reporting to the Director of Sales, the Solutions Architect will design solutions that drive efficiency, scalability, and performance. As a solutions architect, you will have the opportunity to collaborate with cross-functional teams, including sales, marketing, and engineering to empower our customers through data center solutions that drive success and make a lasting impact.

If you are looking for an opportunity to grow with a highly motivated team and have a rich technical knowledge base along with the positive energy for customer relations, this position may be for you! We are looking for a candidate that is excited to help our team fulfill our purpose: to provide premier technology solutions that empower our customers to achieve their goals, while making a positive impact on our communities and being a force for good. The selected candidate will also share our core values, including Be the Customer, Trust the Team, Find Your Balance, Learn and Grow, and Own It!

Job Duties and Responsibilities

• Interact directly with customers, account executives and delivery engineers in a pre-sales capacity to identify, develop, design, qualify and research information for data center solutions that may include hardware, software, cloud, and Data Network services.
• Design solutions for customers by gathering, documenting, and utilizing the best mix of vendor-partner products to create comprehensive technical proposals and/or customer specific SOWs to meet or exceed customer expectations. Represent Data Networks in formal presentations of those recommendations.
• Effectively communicate the features, functions and benefits of Data Networks’ services and solutions to both business and technical users in an organization. Demonstrate the capability to provide technology recommendations and solve customer business needs.
• Execute the technical aspects of the sales cycle, including Bills of Material, Service hours, Statements of Work and Visio drawings when appropriate.   Also includes the completion of technical sections for RFP/RFI/RFQ responses.
• Manage and proactively communicate the status of deliverables and opportunities to the sales team.  Consistently and effectively manage expectations regarding meetings, requirements, and timelines, ensuring clear communication on what is required and when a high-quality work product will be delivered to the customer.
• Effectively manage the technical sales cycle across multiple opportunities, working with the Sales Manager and the Account Executives to prioritize as necessary.
• Track opportunity and proposal status, BOM and State of Work creation, customer interaction and other updates utilizing the Data Networks NetSuite CRM software.
• Review and validate the solutions with the senior engineering service delivery team prior to submission.
• Participate in strategic and tactical account planning with each Account Executive.
• Follow industry technology trends through self-study and formal training and share pertinent information with customers. This includes, but is not limited to, presenting at conferences, hosting webinars, and writing blog posts for the company’s website.

Knowledge and Skills

Required

• Bachelor’s degree in computer science, information technology, or a related field.
• Certifications in Dell enterprise platforms, Microsoft Azure and MS365, VMware.
• Proven experience, preferably 5+ years as a Solutions Architect in a pre-sales capacity or a similar role, specifically focused on the sale and design of enterprise data center solutions and cloud computing.
• Proficiency in designing scalable architectures, aligning with industry best practices, security frameworks, and compliance standards.
• Advanced knowledge of data center solutions including but not limited to, server and storage virtualization technologies, disaster recovery and business continuity solutions, cloud and hybrid cloud platforms, data protection, security and compliance, and automation tools.
• Must be able to demonstrate both a technical competence and a proven track record of technical accomplishments in the technology field; must have a demonstrated ability to achieve results while operating independently with minimal guidance.
• Self-motivated to develop and maintain skill set and product knowledge to improve value and to provide quality deliverables to our customers. This includes attaining designated certification requirements (Dell, Microsoft, etc.), attending product-specific training, reviewing technical literature, and obtaining hands-on experience.
• Demonstrated interpersonal communication and presentation skills. Proficient in public speaking.
• Demonstrated time management, organizational, and follow-up skills.
• Must be able to pass a criminal background check.

Preferred

• Additional certifications or experience in a range of datacenter storage, server, and cloud platforms.

Compensation

We offer a competitive compensation plan and a comprehensive benefit plan including generous time off, medical, dental, vision, flexible spending or HSA, life insurance, 401k, employee assistance program, long-term and short-term disability insurance, and opportunity for remote and hybrid work for eligible positions.

Application Instructions

To apply, please visit our Indeed posting.

Candidates must be able to provide proof of eligibility to work in the United States.

Data Networks is an Equal Opportunity Employer.