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Recent

9/27/23
Data Networks Welcomes New MSP Services Manager

7/19/23
Data Networks Named to Baltimore Business Journal’s 2023 List of Top 100 Private Companies in Greater Baltimore

7/19/23
Data Networks Welcomes New Service Engineer, Hardware Repair and Deployment

4/11/23
Data Networks Welcomes New Service Engineer, Level II Managed IT Services

Archives

2023 News Releases

Data Networks Welcomes New MSP Services Manager

Hunt Valley, MD – September 27, 2023 – Data Networks, a premier solution provider focused on simplifying enterprise IT for K-12 and higher education, government, healthcare, and mid-market commercial customers, is pleased to announce the addition of TJ Rashid as MSP Services Manager.

In this role, TJ is responsible for providing leadership to our Managed IT Services team, including Service Desk and Technology Alignment Management, and overseeing and optimizing the managed IT services delivery process. TJ will work closely with our growing list of managed IT services customers, playing a key role in selecting and implementing tools and best practices for service delivery, as well as serving as Strategic IT Planner

TJ has more than ten years in the IT industry, with over six years in technical leadership roles. Most recently, TJ held the role of Senior Program Manager at Red River Technologies, where he was responsible for managing the healthcare vertical of managed IT services, including client relationships and contract negotiations. In addition, he led cross-functional teams to implement new management structures and successful launches of SaaS platforms, resulting in significant efficiency improvements for the company and its customers.

Prior to his work with Red River Technologies, TJ worked as a Global Technology Manager with the international law firm Dentons. In this role, he led the implementation of a new global IT strategy while also managing a cross-border team of eight technical experts, providing guidance for successful project delivery. Additionally, he successfully oversaw the development and launch of Microsoft Azure/Intune, resulting in a 20% reduction in ticket escalations in its first year of release and driving continuous improvement initiatives.

We are thrilled to welcome TJ as our new MSP Services Manager. With TJ’s extensive experience in technical leadership roles and proven track record in the IT industry, we are confident that he will play a pivotal role in elevating our managed services to new heights. TJ embodies the dedication and expertise that are the cornerstones of our commitment to delivering exceptional managed IT services to our customers.

-Patrick Regan, President and CEO

About Data Networks

Data Networks is a premier provider of IT solutions focused on simplifying enterprise IT for education, government, healthcare, and mid-market commercial customers. For nearly 40 years, we have developed unique competencies, proven processes, and strong manufacturer relationships that ensure project success. Our capabilities include Managed IT Services and Compliance, plus complete enterprise solutions for Client Computing, Data Center, Networking, Microsoft, Cloud Services and Cybersecurity. Visit www.datanetworks.com or call (844) GET-DNET to learn more. Follow us on Twitter at www.twitter.com/data_networks or connect with us on LinkedIn at www.linkedin.com/company/data-networks.

Data Networks Named to Baltimore Business Journal’s 2023 List of Top 100 Private Companies in Greater Baltimore

Hunt Valley, MD – June 22, 2023 – Data Networks, a premier solution provider focused on simplifying enterprise IT for education, government, and commercial customers, announced today that the Company was recognized by The Baltimore Business Journal (BBJ) in the business publication’s annual listing of the “Top 100 Private Companies” in the greater Baltimore region.

Annually, the BBJ incrementally releases the area’s highest-achieving companies across many fields and categories. Through the years, Data Networks continues to be recognized in various categories, including “Top Cybersecurity Firm” and “Top IT Consulting Firm” in greater Baltimore.

The Baltimore Business Journal’s complete listing of “Top 100 Private Companies in Greater Baltimore” is available on the business publication’s website.

Being included on Baltimore Business Journals’ top private companies list is a great honor for our organization. It showcases our ability to adapt and thrive in the ever-evolving IT industry and reflects our exceptional team’s dedication and hard work. We are grateful for the continued support of our clients and partners.

-Patrick Regan, President and CEO

About Data Networks

Data Networks is a premier provider of IT solutions focused on simplifying enterprise IT for education, government, healthcare, and mid-market commercial customers. For nearly 40 years, we have developed unique competencies, proven processes, and strong manufacturer relationships that ensure project success. Our capabilities include Managed IT Services and Compliance, plus complete enterprise solutions for Client Computing, Data Center, Networking, Microsoft, Cloud Services, and Cybersecurity. Visit www.datanetworks.com or call (844) GET-DNET to learn more. Follow us on Twitter at www.twitter.com/data_networks or connect with us on LinkedIn at www.linkedin.com/company/data-networks.

Data Networks Welcomes New Service Engineer, Hardware Repair and Deployment

Hunt Valley, MD – May 22, 2023 –Data Networks, a premier solution provider focused on simplifying enterprise IT for K-12 and higher education, government, healthcare, and mid-market commercial customers, is pleased to announce the addition of John Buck as Service Engineer, Hardware Repair and Deployment, to our Client Services team.

In this role, John is responsible for managing service tickets and working closely with our customers to troubleshoot and repair major brands of desktops, laptops, Chromebooks, and printers, ordering and returning parts as needed. John will also work on imaging, configuration, and deployment projects in our Configuration Center.

John possesses over two years of technical support experience and five years in customer service. Most recently, he held the role of PC Technician at Harford Community College, where he received help desk tickets, helping the faculty and staff with hardware issues. John was responsible for diagnosing computer hardware, printers, and projectors and reassembling computers and laptops.

John holds a CompTIA A+ certification and is pursuing his Network + certification. John’s customer-focused approach and technical understanding will make a great addition to the Data Networks team.

Data Networks is always in search of driven candidates who radiate positive energy and possess a genuine enthusiasm for team collaboration and client interaction. We eagerly extend a warm welcome to John as he joins our Client Services team. John’s experience in hardware troubleshooting and repair will be instrumental in our unwavering dedication to providing outstanding support to our valued clients.

-Patrick Regan, President and CEO

About Data Networks

Data Networks is a premier provider of IT solutions focused on simplifying enterprise IT for education, government, healthcare, and mid-market commercial customers. For nearly 40 years, we have developed unique competencies, proven processes, and strong manufacturer relationships that ensure project success. Our capabilities include Managed IT Services and Compliance, plus complete enterprise solutions for Client Computing, Data Center, Networking, Microsoft, Cloud Services and Cybersecurity. Visit www.datanetworks.com or call (844) GET-DNET to learn more. Follow us on Twitter at www.twitter.com/data_networks or connect with us on LinkedIn at www.linkedin.com/company/data-networks.

Data Networks Welcomes New Service Engineer, Level II Managed IT Services

Hunt Valley, MD – April 11, 2023 – Data Networks, a premier solution provider focused on simplifying enterprise IT for K-12 and higher education, government, healthcare, and mid-market commercial customers, is pleased to announce the addition of Matt Mueller as Service Engineer, Level II Managed IT Services.

In this role, Matt is responsible for working closely with our Managed IT customers to support and troubleshoot their systems and infrastructures and ensure efficient daily operation of the customer’s network and computer systems. Matt will provide Level I and escalated Level II support for service tickets while proactively monitoring customer environments through our RMM software.

Matt brings over three years of technical support experience and over nine years of customer service experience. Most recently, he held the role of Junior System Administrator at Sterling, where he managed the help desk team and assisted with the escalation of tickets, worked on migrations, designed and implemented new policies, and configured hardware. He was also responsible for interacting with vendors for hardware procurement, including logistics pricing and rollout.

Prior to his work with Sterling, Matt worked as a Help Desk Support Technician with Employment Background Investigations Inc. In this role, Matt was a tier 1-3 user support, ticket creator, and tracker. He was responsible for supporting 150+ users, working on email recovery, Active Directory, and deploying software remotely.

Matt holds a B.S. in Computer Networks & Cybersecurity from the University of Maryland Global Campus. Matt is technically minded and customer relations-driven; he is an exceptional addition to the Data Networks team.

Data Networks holds a steadfast belief that a team composed of talented and dedicated individuals is an indispensable component of achieving success. The inclusion of Matt to the Managed IT Services team further cements our commitment to providing exceptional support and adapting to the dynamic needs of our customers. His invaluable experience in the IT industry and technical expertise bolsters our skill set and reaffirms our unwavering dedication to providing our customers with the most comprehensive and unparalleled service at all times.

-Dave Hennel, Director of Enterprise IT.

About Data Networks

Data Networks is a premier provider of IT solutions focused on simplifying enterprise IT for education, government, healthcare, and mid-market commercial customers. For nearly 40 years, we have developed unique competencies, proven processes, and strong manufacturer relationships that ensure project success. Our capabilities include Managed IT Services and Compliance, plus complete enterprise solutions for Client Computing, Data Center, Networking, Microsoft, Cloud Services and Cybersecurity. Visit www.datanetworks.com or call (844) GET-DNET to learn more. Follow us on Twitter at www.twitter.com/data_networks or connect with us on LinkedIn at www.linkedin.com/company/data-networks.

Data Networks Promotes Service Engineer to Project Manager

Hunt Valley, MD – April 4, 2023 – Data Networks, a premier solution provider focused on simplifying enterprise IT for K-12 and higher education, government, healthcare, and mid-market commercial customers, is pleased to announce the promotion of Matt Pivec to Project Manager.

Matt began his career with Data Networks in July 2019 as a Service Engineer on the Managed IT & Client Services Team. Throughout Matt’s four years, he’s worked with various Data Networks clients within the K-12, Higher Education, and Local Government industries. Matt has earned Dell TechDirect Client Course Certification and Dell Solutions Competencies. Matt brought an abundance of technical skills and customer service dedication to the team. In addition, Matt earned a B.S. in Business Administration, with a Management Focus, from the University of Baltimore.

Data Networks’ project managers play a crucial role in every step of the project lifecycle — from project planning and collection of resource requirements to budgeting, execution, and analysis. In Matt’s new role as Project Manager, he will be responsible for managing and overseeing a growing number of medium-to-large scale projects, serving as the liaison between customers and the Data Networks services delivery teams.

Matt recently won the Core Value “Own It” Award for his ability to constantly drive positive change for Data Networks customers. Matt’s professionalism and problem-solving skills are impeccable, and this promotion to Project Manager is well deserved and prove a great value to Data Networks customers.

“At Data Networks, we recognize that our employees are our most valuable asset, and we are committed to providing them with opportunities for growth and development. As our clients’ IT needs continue evolving, we understand they require the best people to deliver outstanding solutions. Matt embodies the qualities of a great leader, with a wealth of technical knowledge and the ability to adapt to change. His demonstrated initiative and dedication to going above and beyond for our clients make him a valuable addition to our team. We are excited to see him excel in this role and continue to drive success for our clients.”

-Dave Hennel, Director of Enterprise IT.

About Data Networks

Data Networks is a premier provider of IT solutions focused on simplifying enterprise IT for education, government, healthcare, and mid-market commercial customers. For nearly 40 years, we have developed unique competencies, proven processes, and strong manufacturer relationships that ensure project success. Our capabilities include Managed IT Services and Compliance, plus complete enterprise solutions for Client Computing, Data Center, Networking, Microsoft, Cloud Services and Cybersecurity. Visit www.datanetworks.com or call (844) GET-DNET to learn more. Follow us on Twitter at www.twitter.com/data_networks or connect with us on LinkedIn at www.linkedin.com/company/data-networks.

Dell Platinum Partner Status for 5th Consecutive Year

Hunt Valley, MD – March 31, 2023 – Dell Technologies Platinum LogoData Networks, a premier solution provider focused on simplifying enterprise IT for education, government, healthcare, and commercial customers, announced they have again achieved Platinum Solution Provider status in the Dell Technologies global partner program.

Data Networks’ Platinum Partner status is a testament to the Company’s strong commitment to its partnership with Dell Technologies, plus its extensive credentials and technical capability to deliver high-value solutions that drive critical customer outcomes.

“We are delighted to have achieved Platinum Partner status with Dell Technologies for another year. As a valued partner for over a quarter of a century, this recognition underscores our unwavering dedication to providing unparalleled design, implementation, and support services for our client’s IT ecosystems. This achievement validates our expertise and commitment and reinforces our shared vision for delivering outstanding solutions that drive business success. We are excited to continue our journey of partnership with Dell Technologies and build on our joint successes,” says Patrick Regan, Data Networks President and CEO.

Data Networks sells and deploys thousands of Dell devices, servers, storage components, data protection, networking, converged, hyper-converged, and security solutions each year. The Company holds portfolio, solution, an service delivery competencies in 14 separate areas from the desktop to the data center, with every member of its sales and service delivery teams earning credentials. The Company offers the full array of Dell Technologies devices and peripherals, plus enterprise solutions that include servers, data storage, data protection, hyperconverged infrastructure, and networking. Count on Data Networks for the technical know-how and hands-on expertise to accurately assess your requirements, then design, implement and manage a Dell Technologies solution to suit your needs.

About Data Networks

Data Networks is a premier provider of IT solutions focused on simplifying enterprise IT for education, government, healthcare, and mid-market commercial customers. For nearly 40 years, we have developed unique competencies, proven processes, and strong manufacturer relationships that ensure project success. Our capabilities include Managed IT Services and Compliance, plus complete enterprise solutions for Client Computing, Data Center, Networking, Microsoft, Cloud Services and Cybersecurity. Visit www.datanetworks.com or call (844) GET-DNET to learn more. Follow us on Twitter at www.twitter.com/data_networks or connect with us on LinkedIn at www.linkedin.com/company/data-networks.

Data Networks Earns Recognition on the 2023 CRN® Tech Elite 250 List

Hunt Valley, MD – March 20th, 2023 – We are excited to announce that CRN®, a brand of The Channel Company, has honored Data Networks on its 2023 Tech Elite 250 list for the fourth consecutive year. This annual list recognizes solution providers across the U.S. and Canada that have differentiated themselves by achieving the highest level and largest breadth of certifications and specializations from key technology vendors in the infrastructure, cloud, and security spaces.

Organizations rely on solution providers to maintain the highest levels of technical prowess across critical products and services to help them meet today’s IT challenges and take advantage of the benefits of cutting-edge solutions. To meet these demands, solution providers strive to maintain high levels of training and certification from IT vendors and achieve the highest tiers within those vendors’ partner programs.

The Tech Elite 250 list showcases companies that have proven their dedication and passion as solution providers. They go the extra mile for their customers by ensuring they possess the required training and technical know-how to offer expert-level service.

“CRN’s Tech Elite 250 list features the leading solution providers in the IT channel with the most in-depth technical knowledge, expertise, and certifications for providing the highest level of service for their customers,” said Blaine Raddon, CEO of The Channel Company. “These solution providers have continued to extend their aptitudes and abilities across various technologies and IT practices, demonstrating their commitment and value to their customers.”

“We understand that our customers require our training and expertise to surmount the challenges of modern IT and realize their IT aspirations. To provide such professional service and care, we remain committed to obtaining advanced certification and training from IT vendors and reaching the highest tiers within their partner programs.” -Patrick Regan, President and CEO

Coverage of the Tech Elite 250 is featured in the April issue of CRN Magazine and online at www.CRN.com/techelite250.

 

About Data Networks

Data Networks is a premier provider of IT solutions focused on simplifying enterprise IT for education, government, healthcare, and mid-market commercial customers. For nearly 40 years, we have developed unique competencies, proven processes, and strong manufacturer relationships that ensure project success. Our capabilities include the delivery of complete solutions around Client Computing, Data Center, Networking, Cyber Security, Cloud Services, Audio Video, and Managed IT Services. Visit www.datanetworks.com or call (844) GET-DNET to learn more. Follow us on Twitter at www.twitter.com/data_networks or connect with us on LinkedIn at www.linkedin.com/company/data-networks.

Data Networks Promotes Service Desk Engineer to Technology Alignment Manager

Hunt Valley, MD – March 20, 2023 – Data Networks, a premier solution provider focused on simplifying enterprise IT for K-12 and higher education, government, healthcare, and mid-market commercial customers, is pleased to announce the promotion of Harry Serra, to Technology Alignment Manager (TAM).

Harry started with Data Networks in July 2021 as a Hardware Repair + Deployment Engineer. In this role he was responsible for troubleshooting, repairing, and deploying PCs, laptops, and peripherals. With over 15 years of combined customer service and technical experience, Harry brought an abundance of both technical and soft skills to the team. In addition, Harry earned a B.S. in Information Technology from Towson University.

In under a year, Harry was promoted to Service Desk Engineer. In this position on the Managed IT Services team, Harry worked closely with our Managed IT Services customers to support and troubleshoot their systems and infrastructures to ensure efficient daily operation of their network and computer systems. Our customers and employees report thoroughly enjoy working with Harry. He has proven to be a genuine problem solver, determined and methodical while resolving issues and anticipating future IT needs.

In Harry’s new role as Technology Alignment Manager, he will put these skills to use by providing consistent monthly reporting, benchmarking, and analysis, and meeting monthly with our Managed IT Services customers. As a TAM, Harry will review standard and specialized metrics for each customer and work closely to review findings and recommendations for their broader strategic planning.

Harry’s work ethic and technical skills have continually shined brightly through his work and the care he shows daily to each of our customers. We are so proud to have Harry as a Data Networks team member; every day he embodies our core values.

One of our core values is to “Be the Customer,” this involves relentlessly solving challenges and working with our customers to achieve their goals. In each role Harry has held at Data Networks he has taken this core value very seriously. He is an exceptionally hard worker, and I know he will be an exceptional TAM, completely committed to addressing the evolving technical needs of our Managed IT Services customers.

-Dave Hennel, Director of Enterprise IT.

About Data Networks

Data Networks is a premier provider of IT solutions focused on simplifying enterprise IT for education, government, healthcare, and mid-market commercial customers. For nearly 40 years, we have developed unique competencies, proven processes, and strong manufacturer relationships that ensure project success. Our capabilities include the delivery of complete solutions around Client Computing, Data Center, Networking, Cyber Security, Cloud Services, Managed Compliance, and Managed IT Services. Visit www.datanetworks.com or call (844) GET-DNET to learn more. Follow us on Twitter at www.twitter.com/data_networks or connect with us on LinkedIn at www.linkedin.com/company/data-networks.

Data Networks Welcomes New Centralized Services Engineer

Hunt Valley, MD – February 6, 2023 – Data Networks, a premier solution provider focused on simplifying enterprise IT for K-12 and higher education, government, healthcare, and mid-market commercial customers, is pleased to announce the addition of Russell Sakolsky as Centralized Services Engineer.

In this role, Russell is responsible for working closely to support our Managed IT Services customers’ various systems and infrastructures, encompassing all aspects of Systems Administration, via our service desk. Russell’s role also includes oversight of device health policy management, patch management, routine systems test and maintenance, troubleshooting client devices, and back-end management of enterprise infrastructure to ensure efficient daily operations for our clients.

Russell brings more than 5 years of information systems support experience and critical thinking within the IT industry. Most recently, he held the role of Help Desk Analyst at Olmec Systems, where he provided support, administration and troubleshooting for Windows, Mac, Network, VoIP, Windows Server, Firewall Environments, Active Directory, Office 365, and Google Workspaces. He was also responsible for creating and updating knowledge base documentation pertaining to customer environments, specific use cases, and issue resolutions.

Prior to his work with Olmec Systems, Russell worked as an IT Analyst, Tier 2 Support for Complete Document Solution’s MSP division. In this role, Russell supported customers, managed tickets through Autotask and Zendesk, implemented and supported backup solutions, including Datto BCDR, SaaS protection, Cloud Continuity and Carbonite. He also managed IT vendors for customers, performed migrations, site surveys and onboardings,  deployed firewalls and remote desktop access solutions.

Russell holds a B.S. in Software Engineering from University of Advancing Technology in Arizona. Russell is a gifted IT professional, with extensive experience and we are excited to add him to our team at Data Networks.

Our company firmly believes that a talented and dedicated team is critical to success. The addition of Russell to our team allows us to strengthen our commitment to deliver exceptional support and meet the evolving needs of our customers. Russell’s MSP experience and technical knowledge enables us to widen our skill set and continues to ensure our customers receive the highest level of comprehensive service at all times.

-Dave Hennel, Director of Enterprise IT.

About Data Networks

Data Networks is a premier provider of IT solutions focused on simplifying enterprise IT for education, government, healthcare, and mid-market commercial customers. For nearly 40 years, we have developed unique competencies, proven processes, and strong manufacturer relationships that ensure project success. Our capabilities include the delivery of complete solutions around Client Computing, Data Center, Networking, Cyber Security, Cloud Services, Managed Compliance, and Managed IT Services. Visit www.datanetworks.com or call (844) GET-DNET to learn more. Follow us on Twitter at www.twitter.com/data_networks or connect with us on LinkedIn at www.linkedin.com/company/data-networks.

Data Networks Welcomes New Solutions Marketing Manager

Hunt Valley, MD – November 29, 2022 – Data Networks, a premier solution provider focused on simplifying enterprise IT for education, government, and mid-market commercial customers, is pleased to announce the addition of Samantha Myrick as Solutions Marketing Manager.

In this role, Samantha is responsible for developing marketing content to help drive awareness and generate demand for Data Networks’ broad range of established and growing IT solutions. She will develop marketing content, campaigns, and manage both internal and industry events. Samantha will also play a crucial role in helping define and refine our marketing mix and strategies to ensure maximum return on marketing investment.

Samantha brings more than 8 years of progressive experience in developing, implementing, and managing customer-facing marketing and communications initiatives. Prior to joining Data Networks, Sam worked within a variety of industries, including healthcare and non-profit organizations.

Most recently, she held the role of Senior Manager, Business Solutions at Per Scholas, where she led the alumni newsletter and managed social efforts on LinkedIn and Facebook, increasing their following by 428.6% in under half a year. She also planned and coordinated several events for Per Scholas, cultivating new partnerships and expanding existing relationships with partners.

Prior to her work with Per Scholas, Sam worked as Marketing Coordinator for Goodwill Industries of the Chesapeake, Inc. where she worked closely with senior-level executives to develop and implement long-range marketing plans to enhance the Goodwill brand. She also designed and created marketing campaign materials, including digital, social, and print, for 32 retail stores and workforce development programs, in addition to implementing an internal and external company-wide communications plan.

Samantha holds a B.A. in Public Relations from Virginia Tech and a M.S. in Non-Profit Management and Social Entrepreneurship from University of Baltimore. As a gifted marketer with a diverse background in creating high-quality marketing content, Samantha’s positive energy, vibrant creativity, and dynamic experience spreading several industries supports Data Networks’ efforts to create awareness and drive demand for the Company’s leading IT solutions.

We are committed to putting great people in place to provide the best possible experience for our customers. The addition of Samantha to our Marketing team allows us to craft messaging and valuable content that is as compelling as the solutions we offer. -Brad Kaplon, Director of Marketing & Operations.

About Data Networks

Data Networks is a premier provider of IT solutions focused on simplifying enterprise IT for education, government, healthcare, and mid-market commercial customers. For nearly 40 years, we have developed unique competencies, proven processes, and strong manufacturer relationships that ensure project success. Our capabilities include the delivery of complete solutions around Client Computing, Data Center, Networking, Cyber Security, Cloud Services, Managed Compliance, and Managed IT Services. Visit www.datanetworks.com or call (844) GET-DNET to learn more. Follow us on Twitter at www.twitter.com/data_networks or connect with us on LinkedIn at www.linkedin.com/company/data-networks.

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data_networks Data Networks @data_networks ·
27 Sep

We had a blast at the Baltimore Orioles game last night with our amazing Data Networks team. Big shoutout to everyone who made it out for this incredible night at Camden Yards! To all of our team members who couldn't make it, you were definitely missed!

Let's Go O's!

4

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