TJ Rashid

MSP Services Manager

TJ Rashid joined Data Networks in 2023 as the MSP Services Manager responsible for providing leadership to our Managed IT Services team, including Service Desk and Technology Alignment Management, and overseeing and optimizing the managed IT services delivery process. TJ works closely with our growing list of managed IT services customers, playing a key role in selecting and implementing tools and best practices for service delivery, as well as serving as Strategic IT Planner.

TJ has more than ten years in the IT industry, with over six years in technical leadership roles. Most recently, TJ held the role of Senior Program Manager at Red River Technologies, where he was responsible for managing the healthcare vertical of managed IT services, including client relationships and contract negotiations. In addition, he led cross-functional teams to implement new management structures and successful launches of SaaS platforms, resulting in significant efficiency improvements for the company and its customers.

Prior to his work with Red River Technologies, TJ worked as a Global Technology Manager with the international law firm Dentons. In this role, he led the implementation of a new global IT strategy while also managing a cross-border team of eight technical experts, providing guidance for successful project delivery. Additionally, he successfully oversaw the development and launch of Microsoft Azure/Intune, resulting in a 20% reduction in ticket escalations in its first year of release and driving continuous improvement initiatives.

Visit TJ’s LinkedIn page.