Hunt Valley, MD – February 10, 2015 – Data Networks, a leading provider of technology solutions to education, government, and mid-market commercial customers, is pleased to announce its recent elevation to Apple Authorized Service Provider (AASP) status, building on its current Apple Consulting Network (ACN) and General Service Provider (GSP) designations.
As an AASP Data Networks can now provide repair services to all Apple customers, including public sector and commercial organizations, onsite or at the company’s Maryland-based hardware repair center. The company is authorized for repair services on all Mac, iPad, iPod and Apple TV devices, including:
Apple Warranty and Non-Warranty repairs
Genuine Apple parts
AppleCare Extended Service Agreements and products
All services are performed by certified Apple technicians trained specifically to perform diagnostics, upgrades, and repairs. Certifications include:
Apple Certified Support Professional (ACSP)
Apple certified Technical Coordinator (ACTC)
Apple Certified Mac Technician (ACMT)
Mobility Competency (MTC Plus)
“By adding this authorization to our current Apple Consulting Network (ACN) and General Service provider (GSP) designations, we can now deploy, integrate, service and manage our customers’ entire Apple end user environments,” said Patrick Regan, Data Networks President. “And because we also have extensive experience with PCs and all mobile operating systems (Windows, Android, iOS) we can provide a single source of support for blended environments as well.”
Apple is highly selective regarding its authorized service providers, with very stringent requirements around service levels, certification of technicians, and availability of service to customers. Said Rich McCoy, End User Computing Manager for Data Networks, “Our technical teams have worked hard to prove we can deliver to the highest standards.”
Data Networks has supported Apple customers throughout the Mid-Atlantic since 1999 and was an Apple Authorized Service Provider with storefront in North Carolina from 1997-2007, performing MAC imaging, deployment and repair services for several of the region’s largest schools systems.
About Data Networks
Data Networks is a premier provider of IT solutions focused on simplifying enterprise IT for our education, government, and mid-market commercial customers. Over the last 30 years, we have developed unique competencies, proven processes, and strong manufacturer relationships that ensure project success. Follow us on Twitter at www.twitter.com/data_networks or connect with us on LinkedIn at www.linkedin.com/company/data-networks.